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PERSONAL SERVICE Whenever you buy a BINQ® Mining, you receive more than just a device, you get a commitment to first class quality - before and following the sale. We not only construct high-quality products, we provide the actual service, training and support to maintain them productive.

Our global network of BINQ® Mining dealers are devoted to supporting every aspect of your own operation, from commissioning & servicing equipment assisting you improve productivity and lower operating costs through the working life of your device. Our dealer network employ their very own factory trained service technicians who are able to be on your site rapidly keeping your operations running efficiently. They know all about Finlay machines and may quickly offer the best means to fix ensure maximum up time of the machine.

BINQ Smart Services

Smart Services goes well beyond the standard product offering and associated providers. It about gathering relevant information and by using this information to deliver enhanced Smart Services which are pre-emptive and predictive that eventually maximize our customers‚The machine by giving better availability, utilization, minimal down time, lowering the cost of property.

As the world's leading mining equipment Administrative Officer from the OEM, BINQ have a better understanding and history of every customer, the fleet of the actual Avenue of Stars, the next level is always to share this individual and collective intellectual capital with this customers and the industry in particular for the betterment of device, production and mining in common.

BINQ will be in a position to offer its customers a comprehensive selection of smart solutions, including productivity consulting and Reliability Center Maintenance depending on real-time machine information.

BINQ Field Service

BINQ offers over 240 field service reps, field service engineers and engineering specialists positioned in key coal producing regions globally, providing the most extensive system of field support than every other manufacturer of underground mining gear.

BINQ field service team assist customers with items for example repairs, advise on maintenance schedules and change-outs because of engineering improvements. They have direct connection with the entire BINQ organization through factory engineering to customer instruction. This value-added service puts them directly touching a BINQ expert in any area they'll ever encounter.


BINQ Equipment has convenient locations throughout globe: We have a professional after-sale service faculty to supply considerate and all-around-way service for that customers. They have been exported in order to America, Italy, Turkey, Australia, South america, Singapore, Indonesia, Vietnam, Iran, Indian, Chile, Venezuela, Libya, Ethiopia, Ukraine, Spain, France, United Arab Emirates, Kazakhstan, Kyrgyzstan, Nigeria, Dubai, Kenya, Uae, South Africa along with other countries.

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